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Privacy Policy

This policy describes data practices for Essex County Residents Directory. The service is a Massachusetts public-records reference and does not require an account or maintain a file of the records readers research.

Information You Submit

A name, telephone number, or address entered into a search form is sent to the outside provider that supplies those results. Our servers do not retain a copy of that query. A message sent to us contains only the information included in it, and we use it to respond.


Automatically Collected Data

Hosting systems create routine logs such as IP address, browser type, pages requested, and timestamps. We review aggregate patterns to maintain the service and understand usage. Cookies or similar tools may support basic analytics and, where used, advertising measurement.


How Data Is Used

Data is used to operate the service, fix errors, measure traffic, and improve the reference pages. We do not sell visitor lists or create profiles of individual users.


External Services

Links lead to Massachusetts and municipal record portals, archives, libraries, and outside search providers. The privacy terms of each destination govern any information submitted there. Sponsored results are supplied by a third party and are also subject to that provider's policies.


Service Providers and Disclosure

Hosting and support providers process the service logs on our behalf. Analytics and advertising partners may receive the automatic information described above. We disclose information only when valid legal process requires disclosure.


Data Safeguards

The service uses an encrypted connection, and logs are retained only for the operational purposes described here. Since the site has no accounts, it does not hold a visitor password or account profile.


Visitors Under 18

This service is intended for adults and is not directed to children. We do not knowingly collect a minor's personal information. Contact us if a minor has sent information, and we will remove it.


Your Privacy Choices

Depending on your location, you may have rights to request access to, correction of, or deletion of personal data held by a website. Because this service retains very little, a request usually involves checking the contact mailbox and server logs, then removing information found there. Use the Contact page to ask. Massachusetts public records belong to their government custodian, so any request to remove or correct one must go to that office.


Policy Changes

We will post any revision to this policy here. Continued use of the service after a posted revision indicates acceptance of the updated policy.